Okay. Let’s talk about the practical stuff.
This is a small, intentional room. When you book your seat, you’re not just buying a ticket — you’re helping us secure the venue, confirm catering, pack your goodie bag, organise the recording, and print resources with your name on them.
So here’s how it works.
NOT YOUR TYPICAL EVENT – London, 17 September
Life happens. I get it.
If you cancel:
More than 30 days before the event
You’ll get a full refund, minus a £15 admin fee.
15–30 days before the event
You’ll receive a 50% refund.
14 days or fewer before the event
Tickets aren’t refundable at this point. By then, we’ve confirmed numbers, finalised catering, and started preparing your materials.
Refunds are processed within 10 business days back to your original payment method.
If something comes up, you’re welcome to transfer your ticket to another therapist up to 72 hours before the event.
Email us at hello@skinsideout.com.au with their details and we’ll sort it.
No awkwardness. No fee. Just make sure someone lovely is in that chair.
£5 from every ticket supports Transforming Beauty and beauty therapy education for survivors of trafficking.
That portion is processed as a donation and isn’t refundable once paid.
Your ticket includes the Digital Therapist Consultation Pack.
If something outside our control forces us to postpone, your ticket automatically moves to the new date.
If you genuinely can’t make the new date, you’ll be able to request a refund within 7 days of the announcement.
In the unlikely event we cancel entirely, you’ll receive a full refund of your ticket price
We can’t cover travel or accommodation, so if you’re coming from afar, I recommend booking flexible options and/or travel insurance where possible
This day is about depth. Real conversations. Proper learning. A room full of therapists who care.
The refund windows simply protect the energy and the logistics behind creating that kind of space.
If something truly unexpected happens, reach out. We’re real humans on the other side of the email.
That’s it.
Now back to the exciting part — I can’t wait to see you in the room.
Yes, You Might Be Famous in a Niche Corner of the Internet
We’ll be capturing the day — the deep consult chats, the “wait… that changes everything” faces, the frantic note-taking, the tea-in-hand intensity. The good stuff.
By buying a ticket and showing up, you’re giving us permission to use photos and short video snippets from the event for educational and promotional purposes (website, social media, future events, etc). If you’re in the background looking wildly competent and slightly nerdy, that may live on.
We are not here for awkward close-ups, mid-chew candids, or chaotic angles. This is tasteful documentation of clever therapists doing clever things. Relax.
If you genuinely do not want to appear in photos or recordings, just tell us before the day. We’ll make sure you’re not accidentally launched into niche skincare stardom.
No fuss. No weirdness. Just transparency.